Experienced Full Stack IT Security Specialist – Remote Customer Support for Delta Airlines' Network Security and Data Protection

About Delta Airlines

Delta Airlines is a world-renowned airline that has been a leader in the aviation industry for over 90 years. With a commitment to excellence, innovation, and customer satisfaction, Delta has established itself as a trusted brand that connects people and cultures around the world. As a remote customer support specialist for Delta's network security and data protection, you will be part of a dynamic team that ensures the safety and security of Delta's IT infrastructure and data.

Job Summary

We are seeking an experienced full stack IT security specialist to join our remote customer support team. As a key member of our IT Data Security Division, you will be responsible for designing and implementing security solutions to protect Delta's applications, clients, partners, and vendors. Your expertise in network security, data protection, and cloud security will be instrumental in ensuring the integrity and availability of our IT systems.

Key Responsibilities

• Design and implement security solutions to protect Delta's applications, clients, partners, and vendors.
• Provide IT support for firewall equipment and software maintenance, including site executions, inventories, framework planning, preventive maintenance, and break/fix services in server farm basic foundations.
• Support Big Business Remote Access Clients to align our client-edge security technology with and client-oriented expertise on workstations; the team can utilize advanced technology like Application ID and Client ID for granular client ID.
• Provide IT support for equipment and software maintenance, including site executions, inventories, framework planning, preventive maintenance, and break/fix services in server farm basic foundations.
• Support airport tasks portable network arrangement, Netmotion, equipment, and software maintenance, which includes site executions, inventories, framework planning, preventive maintenance, and break/fix services in server farm basic foundations.
• Coordinate with Delta's Business divisions through consultative services responsible for firewall strategies and access control direction.
• Provide functional support for potential emergencies, backing of basic offices and foundation parts for Organization Security.
• Support the IT Data Security Division to maintain the reliability and service continuity of the project information and applications.
• Suggest and execute departmental approach, rules, principles, and methodology.
• Ensure consistency with all governing corporate principles and rules.
• Project management of server farm and remote communication room norms capital upgrades, redesigns, and improvements.
• Guaranteeing precise documentation, getting the best product and service costs, and ensuring that vendors meet their organizational commitments.

Qualifications and Requirements

To be successful in this role, you will need to possess the following qualifications and requirements:

Essential Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• At least 3 years of experience in IT security, network security, or a related field.
• Strong understanding of networking concepts, including TCP/IP, VPN, firewalls, and security protocols.
• Experience with cloud security standards and best practices.
• Strong analytical and problem-solving skills, with the ability to analyze and resolve complex security issues.
• Excellent communication and interpersonal skills, with the ability to work effectively with technical and non-technical stakeholders.
• Ability to work in a fast-paced environment, with a strong attention to detail and ability to prioritize tasks effectively.
• Strong written and verbal communication skills, with the ability to create clear and concise documentation and reports.
• Ability to work independently and as part of a team, with a strong commitment to collaboration and teamwork.

Preferred Qualifications

• Master's degree in Computer Science, Information Technology, or a related field.
• CISSP, CEH, or other relevant security certifications.
• Experience with cloud security platforms, such as AWS or Azure.
• Experience with security information and event management (SIEM) systems.
• Experience with incident response and disaster recovery planning.
• Experience with security awareness training and education.

What We Offer

As a remote customer support specialist for Delta's network security and data protection, you will enjoy a competitive salary of $27/hour, plus a range of benefits and perks, including:

Competitive Salary and Benefits

• Competitive salary of $27/hour.
• Comprehensive health insurance, including medical, dental, and vision coverage.
• 401(k) plan with company match.
• Life insurance and disability insurance.

Professional Development and Growth Opportunities

• Opportunities for career advancement and professional growth.
• Training and development programs to enhance your skills and knowledge.
• Access to industry-leading technologies and tools.

Work-Life Balance and Flexibility

• Flexible work arrangements, including remote work options.
• Competitive paid time off and holidays.
• Opportunities for professional development and growth.

How to Apply

If you are a motivated and experienced IT security professional looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you!

About Delta Airlines

Delta Airlines is a world-renowned airline that has been a leader in the aviation industry for over 90 years. With a commitment to excellence, innovation, and customer satisfaction, Delta has established itself as a trusted brand that connects people and cultures around the world.

Why Join Delta Airlines?

At Delta Airlines, we are passionate about delivering exceptional customer experiences and creating a positive impact on our customers, employees, and communities. We are committed to fostering a culture of innovation, inclusivity, and respect, and we believe that our employees are the key to our success. If you are a motivated and experienced IT security professional looking for a new challenge, we encourage you to join our team and be part of our mission to connect the world and make a difference in the lives of our customers.