Production Support Coordinator - Disney Customer Support Remote Job Opportunity in Connecticut, USA

Join the Disney Team as a Production Support Coordinator: A Remote Job Opportunity

Are you a highly organized and detail-oriented individual with a passion for the media and entertainment industry? Do you have a strong background in production support and coordination? If so, we have an exciting opportunity for you to join the Disney team as a Production Support Coordinator from the comfort of your own home in Connecticut, USA.

About Disney and the Role

As a leading global entertainment company, Disney is committed to delivering high-quality content to audiences around the world. As a Production Support Coordinator, you will play a critical role in ensuring the smooth delivery of programming and content to Disney's global partners and clients. This is a full-time, remote job opportunity that offers a competitive hourly salary of $20-30.

Key Responsibilities

• Satisfy programming and content feeds to all regions, including live content delivery to partnership clients worldwide.
• Create clips and features using QCut framework and distribute the content globally via feed or file delivery.
• Utilize ADT, Media Search, and feed programs to find content for distribution.
• Update all VC and Fiber plans for feedings relating to the agencies.
• Support programming by using Photoshop and Artwork Director to create and upload thumbnails for ESPN Watch, and transfer content to digital platforms for various regions.
• Distribute and deliver daily live feed overviews to partnership clients.
• Coordinate and troubleshoot any feed issues with various internal and external partners.
• Input cut and/or refeed requests into Partnership Administrator for tracking and distribution to the regions.
• Perform technical role/responsibilities within TVU Creator platform for various global shows.
• Assist the Task Desk with TVU Packs and camera gear shipment for remote productions.
• Provide updated information in real-time to all stakeholders, including Edge Store changes, Creation room changes, and more.
• Perform routine administrative tasks and other organizational, coordination, and support activities as required.

Essential Qualifications

To be successful in this role, you will need:

• A Bachelor's degree from an accredited institution.
• Knowledge of all production aspects, including but not limited to: Studio, Events, and ENG.
• Understanding of assigned areas of coordination.
• Support skills required for daily processes.
• Basic knowledge of Photoshop.
• Knowledge of receiving and delivery of content via file transfer (FTP, Relay it, We transfer, etc.).

Preferred Qualifications

In addition to the essential qualifications, the following skills and experience are highly preferred:

• At least 2 years of related administrative and production support work experience.
• Familiarity with Spanish, both written and spoken.
• Knowledge of sports production is a plus.

Skills and Competencies

The ideal candidate will possess:

• Excellent organizational and coordination skills.
• Strong attention to detail and ability to multitask.
• Effective communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.
• Strong technical skills, including proficiency in Photoshop and other production software.

Career Growth Opportunities and Learning Benefits

As a Production Support Coordinator at Disney, you will have the opportunity to develop your skills and expertise in a dynamic and global organization. You will be working with a talented team of professionals and will have access to training and development opportunities to help you grow in your career.

Work Environment and Company Culture

As a remote employee, you will be working from home in Connecticut, USA. Disney offers a flexible and supportive work environment that allows you to balance your work and personal life. Our company culture values diversity, inclusion, and teamwork, and we are committed to creating a work environment that is inclusive and respectful of all employees.

Compensation, Perks, and Benefits

We offer a competitive hourly salary of $20-30, as well as a comprehensive benefits package that includes:

• Medical, dental, and vision insurance.
• Retirement savings plan.
• Paid time off and holidays.
• Opportunities for career growth and development.

Conclusion

If you are a motivated and detail-oriented individual with a passion for the media and entertainment industry, we encourage you to apply for this exciting opportunity to join the Disney team as a Production Support Coordinator. With its competitive salary, comprehensive benefits package, and opportunities for career growth and development, this is a great opportunity to take your career to the next level.

Don't miss out on this chance to be a part of the Disney team! Apply now to take the first step towards a rewarding and challenging career as a Production Support Coordinator.