Experienced Dental Front Desk and Billing Coordinator for a Thriving Dental Practice in Lake Mary, Florida

Join Our Dynamic Team at Dental Lake Mary!

At Dental Lake Mary, we're passionate about delivering exceptional patient care and creating a welcoming environment for our community. As a part of the Star Dental Partners family, we're committed to fostering a culture of collaboration, innovation, and continuous improvement. We're now seeking a skilled and dedicated Part-Time Dental Front Desk and Billing Coordinator to join our team in Lake Mary, Florida!

About Our Practice

Dental Lake Mary is a patient-centric practice led by Dr. Effie Yao, a highly respected dental professional with a commitment to providing high-quality care. Our team is comprised of talented clinical, business, and operations professionals who share a common goal: to deliver outstanding patient experiences and make a positive impact in our community. As a Part-Time Dental Front Desk and Billing Coordinator, you'll be an integral part of our team, playing a vital role in ensuring the smooth operation of our practice and delivering exceptional patient service.

Key Responsibilities

• Billing and Insurance: Manage billing to insurance companies, ensuring accurate and timely submissions.
• Account Receivables: Oversee insurance and patient account receivables, ensuring balanced deposits and accurate posting of insurance payments.
• Patient Communication: Send balance letters to patients, coordinate patient payment arrangements, and notify collections agencies of delinquent accounts.
• Front Desk Operations: Welcome and greet patients, manage patient check-in and check-out, and coordinate patient payments.
• Phone and Scheduling: Answer incoming calls, confirm appointments, and verify patient information.
• Administrative Tasks: Gather needed patient documentation and perform other administrative tasks as required.

Qualifications and Requirements

To succeed in this role, you'll need:

• A high school diploma or equivalent.
• At least 2 years of experience in a dental front office setting, including billing experience.
• Proficiency in practice management software and a willingness to learn new programs.
• A strong understanding of dental terminology and applicable dental codes.
• Excellent customer service and interpersonal skills, with a positive attitude and professional demeanor.
• Outstanding verbal and written communication skills, with the ability to multi-task and prioritize tasks effectively.
• The ability to collaborate with a team and work in a fast-paced environment.

Preferred Qualifications

While not required, the following qualifications are highly desirable:

• Previous experience with dental billing software and insurance claims processing.
• Knowledge of medical billing codes and insurance reimbursement procedures.
• Certification in dental billing or a related field.
• Experience working in a team environment with a focus on patient satisfaction.

What We Offer

As a Part-Time Dental Front Desk and Billing Coordinator at Dental Lake Mary, you'll enjoy:

• A competitive hourly rate and a monthly team member incentive program.
• A 401K plan to help you plan for your future.
• A patient-centric community approach that makes a positive impact in our patients' lives.
• A great work-life balance with a flexible schedule, working Mondays and Tuesdays from 7:00 am to 4:00 pm.
• Opportunities for career growth and professional development, including continuing education support.
• A strong business and operational team that provides guidance and support.
• An Employee Assistance Program (EAP) for you and your household.
• An Employee Referral Program that rewards you for referring talented professionals to our team.

Company Culture and Work Environment

At Dental Lake Mary, we're committed to creating a positive and inclusive work environment that supports the well-being and success of our team members. Our culture is built on a foundation of respect, empathy, and collaboration, and we're dedicated to fostering a workplace that is welcoming and inclusive for all.

Our Values

We're guided by a set of core values that shape our approach to patient care and our interactions with each other. These values include:

• Patient-Centric Care: We're dedicated to delivering exceptional patient experiences and making a positive impact in our community.
• Collaboration and Teamwork: We believe in the power of teamwork and collaboration to drive success and achieve our goals.
• Continuous Improvement: We're committed to ongoing learning and improvement, staying up-to-date with the latest advancements in dental care and technology.
• Inclusivity and Respect: We value diversity and promote a culture of respect, empathy, and inclusivity.

Compensation and Benefits

While we're not able to disclose specific compensation details at this time, we can assure you that our package is competitive and includes a range of benefits designed to support your well-being and success. These benefits include:

• A comprehensive compensation package with a competitive hourly rate.
• A 401K plan and other benefits that support your financial security.
• Opportunities for professional growth and development.
• A positive and supportive work environment that prioritizes your well-being.

Why Join Our Team?

If you're a motivated and detail-oriented professional with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity. As a Part-Time Dental Front Desk and Billing Coordinator at Dental Lake Mary, you'll be part of a dynamic team that is shaping the future of dental care in our community. You'll enjoy a flexible schedule, opportunities for growth and development, and a comprehensive compensation package that recognizes your value and contributions.

Don't miss this chance to join our team and make a meaningful difference in the lives of our patients. Apply today to become a valued member of our Dental Lake Mary family!

Equal Employment Opportunity

Star Dental Partners is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives, and we're dedicated to creating a work environment that is free from discrimination and harassment.

If you're ready to join a talented team and take your career to the next level, we look forward to hearing from you!