Program Manager - Pyramid Consulting, Inc.

Immediate need for a talented Program Manager. This is a 12+months contract opportunity with long-term potential and is located in U.S(Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID:25-85130

Pay Range: $60 - $65/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Serve as day-to-day lead for the TalentStream program, partnering with MSP and internal Client! stakeholders.
• Stand up and run monthly operational reviews, quarterly supplier reviews, and executive steering routines.
• Monitor KPIs, SLAs, and adoption metrics, ensuring clear issue tracking and timely escalation.
• Establish and enforce a clear governance structure, including Executive Steering Committee, Operational Governance forums, and Supplier Performance Reviews.
• Define meeting cadences, agendas, and escalation pathways to ensure transparency, accountability, and timely issue resolution.
• Develop and maintain a stakeholder map across P&C, Procurement, Finance, IT, and Brands to ensure alignment and clarity of roles.
• Program Tracking & Reporting:
• Build and maintain a comprehensive program dashboard with KPIs for onboarding, time-to-fill, supplier compliance, cycle time efficiency, and cost savings.
• Develop issue logs, SLA trackers, and risk registers to monitor program health.
• Partner with Finance and Procurement to publish consolidated monthly and quarterly reports on spend, adoption, and supplier performance.
• Program Roadmap Delivery:
• Aug Sep 2025: Onboarding & assessment, stakeholder mapping, dashboards
• Q4 2025: Stabilization, optimization, and supplier reviews
• Early 2026: Transition to steady-state ownership with Client! internal teams
• Operational Stabilization:
• Drive resolution of onboarding and access delays (contractors, suppliers, cost centers, provisioning).
• Lead workflow optimization efforts, including proxy/delegate framework and reduction of manual reconciliations.
• Partner with Finance to enable accurate and visible reporting and prevent billing/reconciliation errors.
• Operational Excellence:
• Implement proxy/delegate frameworks and improved workflow design to eliminate bottlenecks.
• Ensure data accuracy and integrity across Oracle, VMS, and TalentStream reporting.
• Drive continuous improvement initiatives with MSP to optimize VMS functionality and supplier performance.
• Supplier & Stakeholder Management (In partnership with TalentStream PMO Procurement Lead):
• Oversee supplier compliance, scorecards, and performance reviews.
• Partner with Procurement to consolidate and optimize supplier base.
• Ensure consistent engagement of Hiring Managers, Coaches, PCBPs, and Finance in processes.
• Change Management & Communication (In partnership with TalentStream PMO P&C Lead):
• Oversee program communications, training updates, and stakeholder engagement routines.
• Reinforce unified communication channels and ensure Client! teams and brands remain aligned.

Key Requirements and Technology Experience

• Key Skills: MSP, VMS, Vendor Management, Procurement .
• Proven experience leading enterprise-wide workforce or vendor management programs (MSP/VMS experience preferred).
• Deep knowledge of program governance, supplier management, and contingent workforce models.
• Strong ability to navigate ERP/VMS/HR systems (Oracle, VMS, or similar).
• Skilled at cross-functional stakeholder engagement (P&C/HR, Procurement, Finance, IT, Legal, Business Units).
• Track record of driving operational stabilization in high-change, complex, matrixed environments.
• Excellent communication, change management, and leadership capabilities.

Our client is a leading Retail Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy .

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