Experienced Senior Data Analyst and Virtual Assistant – Remote Data Entry and Analysis for Disney Streaming Services

Introduction to Disney and the Role

Imagine being part of a team that brings magic to millions of people around the world. At Disney, we are committed to delivering top-tier storytelling and entertainment to fans and families everywhere. Our Immediate to Shopper group oversees the Hulu and Disney streaming organizations, and we are seeking a highly skilled Senior Data Analyst to join our team. As a Senior Data Analyst, you will play a critical role in supporting the Subscriber Tasks capability within the Data Analysis group, responsible for the valuation of subscriber adjustments across the Disney Streaming portfolio, including Disney, Hulu, ESPN, and Star.

Job Summary

This exciting opportunity involves working closely with our upstream messaging partners to ensure accurate delivery of subscription change messaging, including price increases, subscriber arrangements, and new data being collected. You will also assist in identifying subscribers impacted by incidents requiring timely and legal remediations. Collaborating with incident management, Business Operations, and trade engineering, you will ensure the integrity of our subscriber adjusts and that clients receive refunds when required.

Key Responsibilities

• Manage data entry and document data requirements related to subscriber messaging drives (including price increases, subscriber arrangements, and new data being collected) and incident remediation (ensuring that the right clients receive refunds when required)
• Develop queries based on required business logic, sometimes legally committing, to determine accurate companions of subscribers for messaging as well as remediation
• Communicate business requirements to technical teams and provide concise summaries of technical progress or potential detours to business stakeholders
• Develop strong knowledge of subscriber adjusts and the technical system that underlies subscriber data
• Manage project planning and schedules and facilitate cross-functional delivery to ensure readiness for significant business events
• Drive alignment across Data, Business Operations, and Finance through the development of strong communication processes and operational playbooks
• In collaboration with Data Product and Data Quality Engineering, contribute to the design of robust reporting solutions that minimize data incidents

Essential Qualifications

To be successful in this role, you will need:

• 2 years of work experience developing in SQL, particularly in an ETL processing pipeline
• 2 years of analytical experience
• Proven ability to convey technical or analytical concepts to a wide range of audiences
• Knowledge of Python/R or other statistical programming languages
• Knowledge of data analysis and data visualization tools like Tableau, Looker, Chartio, etc.
• Strong interpersonal skills, as well as written and verbal presentation skills

Preferred Qualifications

While not essential, the following qualifications are highly desirable:

• Understanding of statistical concepts (e.g., hypothesis testing, regression analysis)
• Postgraduate degree
• Knowledge of Airflow

Career Growth Opportunities and Learning Benefits

At Disney, we are committed to helping our employees grow and develop in their careers. As a Senior Data Analyst, you will have access to a range of training and development opportunities, including:

• Professional development programs to help you build new skills and advance in your career
• Opportunities to work on high-impact projects and collaborate with cross-functional teams
• Access to industry-leading tools and technologies
• A supportive and inclusive work environment that encourages innovation and creativity

Work Environment and Company Culture

At Disney, we pride ourselves on our collaborative and dynamic work environment. As a remote employee, you will be part of a global team that values flexibility, creativity, and innovation. Our company culture is built on a foundation of:

• Respect and inclusivity
• Collaboration and teamwork
• Innovation and creativity
• Continuous learning and development

Compensation, Perks, and Benefits

We offer a competitive salary and a range of benefits, including:

• A comprehensive health and wellness program
• A generous retirement savings plan
• Opportunities for professional development and growth
• Access to exclusive Disney perks and discounts

Conclusion

If you are a motivated and detail-oriented individual with a passion for data analysis and a love for Disney, we encourage you to apply for this exciting opportunity. As a Senior Data Analyst and Virtual Assistant, you will play a critical role in supporting the success of our streaming services and helping to bring magic to millions of people around the world. Don't miss out on this chance to join our team and start your Disney journey today!

Apply now and become a part of the Disney team!