Teleperformance hiring Freshers and Experienced candidates for Support – Amazon Store

Job Description

 Teleperformance is a leading global provider of customer experience management solutions. With a strong presence in over 80 countries, we deliver exceptional services to clients across various industries. We are committed to creating a positive work environment and providing excellent growth opportunities for our employees.

Position Overview

 We are currently seeking a motivated Resolution Expert to join our team. As a Resolution Expert, you will play a critical role in resolving customer issues and ensuring customer satisfaction. This is a full-time position with rotational shifts and offs.

Other Jobs You May Be Interested In

Remote Data Entry, No Experience, $40/hr, Part-Time Virtual Assistant, $45/hr, Remote, No Experience, Night Job Entry-Level Remote Data Entry, $50/hr, Evening Job Customer Support, No Degree, $40/hr, Remote, Weekend Job Remote Phone Job, $42/hr, Part-Time, College Student Friendly Virtual Assistant, $40/hr, Remote, No Degree, Night Job Part-Time Data Entry, $45/hr, Remote, College Student Friendly Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Remote Customer Support, $42/hr, Night Job, No Experience Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Virtual Assistant, Remote, $42/hr, Weekend, No Experience Remote Data Entry, $45/hr, No Degree, Night Shift Part-Time Customer Support, $40/hr, Remote, College Student Remote Live Chat, $50/hr, Part-Time, Evening/Night Job Entry Level Phone Job, $42/hr, Remote, No Degree Required Weekend Data Entry, $45/hr, Remote, No Experience Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Remote Moderator, $42/hr, Part-Time, Weekend, No Degree Data Entry, $45/hr, Remote, Night Shift, College Student Job Phone Support, Remote, $50/hr, No Experience, Part-Time Virtual Assistant, No Experience, $42/hr, Remote, Weekend Remote Customer Support, $45/hr, Part-Time, College Student Data Entry, Remote, $40/hr, Night Shift, No Degree Evening Virtual Assistant, Remote, $45/hr, No Experience Weekend Customer Support, $42/hr, Remote, College Student Remote Data Entry, $50/hr, No Experience, Evening/Night Job Remote Live Chat, $40/hr, Part-Time, No Degree Required Virtual Assistant, $42/hr, Remote, Weekend, Entry Level Remote Phone Support, $45/hr, Evening, No Experience Required Data Entry, No Experience, $50/hr, Remote, College Student Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Live Chat Support, Remote, $42/hr, Night Shift, College Student Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Data Entry, $45/hr, Remote, Evening, No Experience Required Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Remote Customer Support, $50/hr, Night Shift, No Degree Remote Data Entry, $40/hr, College Student Friendly, Part-Time Live Chat Support, $42/hr, Weekend, Remote, No Degree Virtual Assistant, Remote, $45/hr, Evening, No Experience Remote Phone Job, $50/hr, College Student, Night Shift Remote Moderator, $42/hr, Weekend, No Experience Required

Responsibilities

 Address customer queries and concerns promptly and professionally.

 Provide effective resolutions to customer issues, ensuring high customer satisfaction.

 Handle a high volume of customer interactions via phone, email, and chat.

 Collaborate with internal teams to escalate and resolve complex customer cases.

 Maintain accurate and detailed records of customer interactions and solutions provided.

 Ensure adherence to company policies and procedures while delivering exceptional service.

 Stay updated on product knowledge and industry trends to provide accurate information to customers.

 Assist in training new team members and sharing best practices.

 Requirements and Qualifications

 High school diploma or equivalent. Undergraduates and graduates are welcome to apply.

 Strong verbal and written communication skills in English.

 Excellent problem-solving and decision-making abilities.

 Ability to work effectively in a fast-paced and dynamic environment.

 Proficient computer skills and familiarity with customer service software.

 Self-motivated with a strong customer-centric mindset.

 Availability to work 6 days a week, including rotational shifts and offs.

 Freshers are encouraged to apply.

 Must have a stable internet connection with the following system configuration:

 Processor: Intel Core i5 or equivalent.

 RAM: 8GB.

 Internet Speed: Minimum 25Mbps download and 25Mbps upload.

 USB Headset.

 Webcam.

 Battery Backup (optional for laptop users but mandatory for desktop users).

 How to Apply

 Interested candidates can submit their CV to 9713077857 or email it to [company email address].

Company Benefits

 Competitive salary based on experience and qualifications.

 Full-time employment with permanent status.

 Opportunities for growth and career development.

 Positive work environment with a diverse and inclusive culture.

 Comprehensive training and ongoing support.

 Access to employee benefits and perks.

About the Company

 Teleperformance is a leading BPO/Call Centre company specializing in customer experience management. Our Customer Success, Service & Operations department is dedicated to providing exceptional support and ensuring customer satisfaction. Join our team and become a part of our success story!

 Note: Only shortlisted candidates will be contacted for further assessment."